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The flexible fix

In At Your Service part four we discuss the importance of flexibility in running a successful business – whether it concerns your equipment or after-sales service.
SIG 2021 At Your Service Desktop
In At Your Service part four we discuss the importance of flexibility in running a successful business – whether it concerns your equipment or after-sales service.

What does flexibility mean for a manufacturer and how can it be applied to every part of their supply chain? Flexibility, simply put, means being able to adapt to everything. For example, having the capacity to produce a greater variety of products or being able to keep production running when the world around you experiences a giant shift – as with COVID-19. It’s also a matter of being able to do all this without any great impact to your business, say in terms of having to buy new equipment or moving to a bigger site. So long as you have the right machinery and tools, like agile filling systems and service solutions.

Why flexibility matters

Think of global megatrends like a growing awareness of sustainability, health and wellness, and convenience. Consumers worldwide are constantly adapting their desires and wants, forcing manufacturers to follow suit – if not try and deduce what the next big thing is before it catches on everywhere. Throw in a global pandemic and the ensuing chaos and we can see just how vital flexibility is to a business’ survival.

Finding the right partner

Flexibility in service means you can always respond to changes and crises, even using them to create value. But to get there means finding the right partner. A partner who aligns with your requirements and places enough focus on flexibility so that you can use it as a differentiator within your operations.

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The SIG way

With our agile and flexible filling systems, you can enjoy optimal flexibility without any impact on speed or efficiency. But we’ve taken things one step further, making sure our service solutions are also built around flexibility. Because, while having the tools to optimise your supply chain is one thing, possessing the knowledge, skills and support to make them perform at their best is another.  

Whether you need more flexibility when it comes to maintenance or getting hold of spare parts, or if you want more freedom when it comes to technical support or finding ways to optimise performance, we’ll be right by your side. We offer personalised service agreements designed to work with you, for you, in addition to our extensive inventory of spare parts that can be accessed 24/7. So you can adapt and react quickly to changing consumer demands or any unforeseen issues on the factory floor without any major and costly disruptions.

In the penultimate part of our series, we will focus specifically on training as a service and how we are helping our customers fully understand their equipment. Make sure you don’t miss out by subscribing to our exclusive bi-weekly newsletter the SIGnals Update.

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